WebEx Requirements and Suggested Recommendations

Recommended Requirements

  • Desktop computer/laptop/iPad
  • HD/HQ webcam
  • Telephone
  • Headset with microphone (for VoIP)
  • Broadband/high speed internet (1.5mbps minimum/3mbps preferred)

HD Video – Supported Webcams

Instructor

  • Call-in to phone bridge using a physical phone instead of VoIP
  • Use a desktop computer with a HD camera
  • Avoid using wireless
  • Set parameters for the session with students such as:
    • All participants will be muted
    • Unmute when asking a question
      • Preface the conversation with an introduction to activate “Active Speaker” mode
        • Start the question with “This is first name, last name...,” then state the question.
  • Keep an eye on Chat window for student questions
  • If there are bandwidth issues, have participants disable video
    • Enable video when speaking along with mic

Participant (Student)

  • Avoid using wireless (unless using iPad or mobile device)
  • If using VoIP audio option, use headset to avoid echo during session
  • Do not activate mic until ready to speak
  • Mute mic when not talking
  • If there are bandwidth issues, disable video

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