About OPS IT
OPS Information Technology (OPS IT) delivers solutions to the CBU community that facilitate teaching and learning. We offer technical leadership, training and other services with a commitment to excellence. We are focused on delivering exceptional customer service and creating a reliable infrastructure that demonstrates value to students, faculty and staff at California Baptist University.
"Our vision is to work towards providing seamless access to information, resources, and services that will enhance and support the learning experience through the use of innovative technology. To accomplish this, we are utilizing a technology convergence model to build new infrastructures that will help create environments and conditions that allows for the cultivation of creative and innovative ideas from students, faculty, and staff utilizing technology."
OPS IT staff poses for a group picture: (Front Row, L to R) Anna Leynes, Administrative Assistant to the VP of IT; Dr. Tran Hong, VP of IT; Dr. Torria Bond, Instructional Designer. (Back Row, L to R) Robert Shields, Online Learning Systems Administrator; Kipp B. Smith, Programmer; Kyle Howlett, Web Application Developer; Ryan Condron, Web Applications Developer.
Scheduled System Maintenance and Outages
Blackboard Scheduled Maintenance - May 19, 2013
Blackboard system maintenance will be performed on:
• May 19, 2013, Sunday
• 2:00am – 6:00am, Pacific Standard Time
The system will be unavailable during the maintenance period.
Please contact Robert Shields, Online Learning Systems Administrator at 951.343.3922 or firstname.lastname@example.org with any questions. Thank you.
Deactivation of Spark / iChat - May 7, 2013The Spark and iChat instant messaging programs are being replaced with new messaging programs called Cisco WebEx Connect (for PC) and Cisco Jabber (for Mac).
Cisco WebEx Connect and Cisco Jabber both allow for instant messaging, desktop sharing and more. The programs are also integrated with Microsoft Outlook.
The Spark and iChat instant messaging services will be disabled on Tuesday, May 7, 2013.
Please contact Robert Shields at 951.343.3922 or email@example.com if you are a Spark / iChat user that has not received a Cisco WebEx Connect account.
- Online Teaching and Learning seminars that highlight the integration of Web 2.0 tools in Blackboard
- Training videos for integrating Web 2.0 tools within Blackboard
- Integration of HQ/HD synchronous video conferencing to enhance student/faculty engagement
- Development of online content management system
- Faculty management automation system
- Productivity tool - Cisco WebEx Connect
- Blackboard Mobile
OPS IT offers technology training in both online and face-to-face formats. We also produce online training videos for faculty. Click here to access the Training Center.
Cisco Case Study
In May of 2011, Cisco Systems published a prominent case study entitled “Pervasive Video Extends University’s High-Touch Culture.” Online & Professional Studies IT division was recognized for its visionary approach to leveraging video technologies to enhance learning and engagement between faculty and students in an online environment. Click here to view the study in its entirety.