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About OPS IT

OPS Information Technology (OPS IT) delivers solutions to the CBU community that facilitate teaching and learning. We offer technical leadership, training and other services with a commitment to excellence. We are focused on delivering exceptional customer service and creating a reliable infrastructure that demonstrates value to students, faculty and staff at California Baptist University.

Vision

"Our vision is to work towards providing seamless access to information, resources, and services that will enhance and support the learning experience through the use of innovative technology. To accomplish this, we are utilizing a technology convergence model to build new infrastructures that will help create environments and conditions that allows for the cultivation of creative and innovative ideas from students, faculty, and staff utilizing technology."

Staff - View Information Technology Staff

News

Opening Smarthinking in the updated version of Firefox

A recent update to the Mozilla Firefox web browser may prevent the Smarthinking module from opening within Blackboard. Solutions are available below:

The following solution works on Firefox for PC:

1)      Open Firefox and open the orange “Firefox” drop-down menu (on the upper-left corner of the browser).

2)      Click “Options.” The “Options” window will appear.

3)      Click the “Content” tab.

4)      Check the box to “Block pop-up windows.”

5)      Click the “Exceptions…” button. The “Allowed Sites – Pop-ups” window will appear.

6)      Type the following addresses into the “Address of website:” field and click the “Allow” button:

7)      Click the “Close” button.

8)      UNCHECK the box to “Block pop-up windows.”

9)      Click the “OK” button.

10)   Open the Blackboard course and click the “Tutoring Online” link to open Smarthinking.

 

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The following solution works on Firefox for Mac:

 

1)      Open Firefox and click the “Firefox” option on the menu bar.

2)      Click the “Preferences” option.

3)      Click the “Content” tab.

4)      Check the box to “Block pop-up windows.”

5)      Click the “Exceptions…” button. The “Allowed Sites – Pop-ups” window will appear.

6)      Type the following addresses into the “Address of website:” field and click the “Allow” button:

7)      Click the Close button.

8)      Click the Close button to close the “Content” window.

9)      Open the Blackboard course and click the “Tutoring Online” link to open Smarthinking.

Please contact Robert Shields at 951.343.3922 or rshields@calbaptist.edu if there are any questions. Thank you.

 

Scheduled System Maintenance and Outages

Blackboard Scheduled Maintenance - November 2, 2014

Blackboard system maintenance will be performed on:

•           November 2, 2014, Sunday
•           12:00am – 10:00am, Pacific Standard Time

The system will be unavailable during the 10-hour maintenance period.

This maintenance is required by Blackboard and was not initiated by CBU.

Please contact Robert Shields, Online Learning Systems Administrator at rshields@calbaptist.edu or 951.343.3922 if there are any questions. Thank you.

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Current Projects

  • Online Teaching and Learning seminars that highlight the integration of Web 2.0 tools in Blackboard
  • Training videos for integrating Web 2.0 tools within Blackboard
  • Integration of HQ/HD synchronous video conferencing to enhance student/faculty engagement
  • Development of online content management system
  • Faculty management automation system
  • Productivity tool - Cisco WebEx Connect
  • Blackboard Mobile

Training

OPS IT offers technology training in both online and face-to-face formats. We also produce online  training videos for faculty. Click here to access the Training Center.

Cisco Case Study

In May of 2011, Cisco Systems published a prominent case study entitled “Pervasive Video Extends University’s High-Touch Culture.” Online & Professional Studies IT division was recognized for its visionary approach to leveraging video technologies to enhance learning and engagement between faculty and students in an online environment.  Click here to view the study in its entirety.


CBU Online
© 2014 California Baptist University
Online and Professional Studies
10370 Hemet Street Suite 200
Riverside, California 92503
Toll-Free: 877.236.1617
Local: 951.343.3900
Fax: 951.358.1181
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